WHCC20 | Conference Agenda
7:00 am

Registration Open

7:10 am

Networking Breakfast in the Exhibit Hall

8:10 am

Opening Remarks

Roger Marshall
Roger Marshall, MD
Congressman (R-KS)
United States House of Representatives

Cynthia A. Fisher
Cynthia A. Fisher
Founder and Chairman
Patient Rights Advocate;
Member
Health Information Technology Advisory Committee;
Founder
ViaCord, Inc.

Matt Parker
Matt Parker
Vice President, Products
HealthSparq

Moderator:

Marni Jameson Carey
Marni Jameson Carey
Executive Director
Association of Independent Doctors

Heather Wall
Heather Wall
Chief Commercial Officer
Civica Rx

Moderator:

Paige Minemyer
Paige Minemyer
Senior Editor
FierceHealthPayer

9:55 am

Refreshment Break in Exhibit Hall

10:30 AM - 11:15 AM - Market Insights A-F

To showcase in a Sponsored Market Insight, please contact: Company Names from A–K: Bernie Weiss • 781-939-2502 • Bernie.Weiss@worldcongress.com, from L–Z: David Capobianco • 781-939-2567 • David.Capobianco@worldcongress.com

Although many health care organizations target intensive and costly interventions to their most expensive, top-acuity patients, analysis has unveiled potential cost savings opportunities by managing the mid-acuity patients and identifying emerging-risk patients who represent future cost and utilization.

In this session, learn how Partners Healthcare at Home used predictive analytics to identify and focus tailored interventions in a mid-acuity senior population to drive a significant decrease in 90- and 180-day hospital readmissions.

  • Understand how Partners Healthcare at Home implemented a program using predictive analytics powered by Personal Emergency Response System (PERS) data to trigger tailored, personalized interventions
  • Review the results of a two-armed randomized control trial that demonstrated a 61% decrease in 90-day readmissions and 46% decrease in 180-day readmissions
  • Integrate data analytics into daily care management to help identify which patients benefit from personalized care plans with intervention strategies
Cindy Gaines
Chief Nursing
Philips

Gary Garberg
Vice President, Business Operations
Partners HealthCare at Home

Ramya Palacholla, MD
Lead Scientist
Partners HealthCare

Mariana Simons-Nikolova, PhD
Senior Data Scientist
Philips

Employers are more invested now than ever in the financial well-being of their employees. However, life is so intertwined and complicated that employers need to help employees address more than just their money. Explore some unexpected connections across various life events and how they impact the financial well-being of your employees. In this session,

  • Understand how Fidelity’s total well-being model is constructed and applied – and its correlation with financial well-being
  • Examine the growing role of emotional and social health on employees’ well-being
  • Determine benefits that contribute to total health and well-being
Nancy Emerson
Nancy Emerson
Vice President, Health Care Thought Leadership
Fidelity Investments

Progressive health systems are launching clinical command centers that use real-time AI tools around the clock to solve real clinical and administrative challenges in the hospital system-wide. In this session, learn how GE Healthcare and CHI Franciscan designed and operationalized a command center that is having an impact on patient and staff outcomes.

  • Hear how human and artificial intelligence combine with existing tools and methods to help deliver exceptional patient care
  • See how integrated AI used in real-time has delivered better patient classification, cross-site utilization, new virtual capacity, growth, and care progression
  • Learn how the CHI Franciscan’s Command Center complements its best-in-class virtual hospital
Jeff Terry
Jeff Terry
Chief Executive Officer
GE Clinical Command Centers

Ian Worden
Ian Worden
Senior Vice President and Chief Operating Officer
CHI Franciscan (CHIF)

Engagement is both the key and obstacle to positive behavior change in a health care setting. Join Fitbit for a discussion about the “engagement equation”. Unlock the potential of connected and collaborative care to improve health outcomes through coaching, shared goal setting, and care teams at scale.

In this session you'll learn:

  • How Fitbit plans to empower people to own their health
  • The importance of goal setting for positive behavior change
  • Success stories from employer organizations
Karen Romans
Karen Romans, LICSW
Director of Clinical Operations and Customer Success
Fitbit Health Solutions

11:25 AM - 12:10 PM - Concurrent Executive Tracks

  • Analyze clinical and claims data to identify members with unmet needs
  • Collaborate with provider partners to broaden the content and context of outreach to at-risk and rising-risk populations
  • Leverage member profile and engagement pattern data to modify engagement strategies and service offerings
  • Evaluate performance metrics to identify and share clinical best practices and opportunities to improve outcomes
Bartley Bryt
Bartley Bryt, MD
Chief Medical Officer
Brighton Health Plan Solutions

Michael Cantor
Michael Cantor, MD
Chief Medical Officer
Bright Health

Myechia Minter-Jordan
Myechia Minter-Jordan, MD
President and CEO
DentaQuest Partnership for Oral Health Advancement and Catalyst Institute

Moderator

Matt Swain
Matt Swain
Managing Director and Practice Lead, Communications Consulting
Broadridge

  • Create an integrated ecosystem with payers, tech, home health, and other providers around hospital-level, clinical services in the home
  • Leverage biometrics, telehealth technologies, and analytics for real-time insights into consumer health
  • Discuss overcoming the challenges of value-based payment for these programs

Additional Panelists TBA

Moderator:

Thomas S. Campanella
Thomas S. Campanella, JD
Director, Health Care MBA and Professor, Health Economics, Baldwin Wallace University;
Of-Counsel, Baker Hostetler, LLP

  • Understand the goals and objectives of incubators and VC organizations backed by health systems and health plans
  • Identify the factors that drive the ideal startup-venture partnership and contribute to startup success in clinical and financial metrics
Daniel J. Durand
Daniel J. Durand, MD
Chief Innovation Officer; Vice President, Research; Chair, Radiology
LifeBridge Health

Ricardo Johnson
Ricardo Johnson
Vice President
Healthworx - CareFirst BlueCross BlueShield

Shannon Muchmore
Shannon Muchmore
Editor
Healthcare Dive

Faye Karnavy Sahai
Faye Karnavy Sahai
Managing Director,
Vinaj;
Advisor;
UCSF Catalyst;
Global Leader,
Innovation Executive Forum

Additional Panelists TBA

Moderator TBA

  • Discuss the impact of organizational culture on front line leadership
    • Offer learning and skill development training opportunities in the workplace for front line staff
  • Understand the importance of interdepartmental synergy and trust to nurture
  • dynamic leaders that transform health care
    • Focus on building relationships
  • Gain strategies to effectively make business and clinical decisions
Megan Guido
Megan Guido
Chief Marketing and Community Relations Officer
Pullman Regional Hospital

Additional Panelists TBA

  • Implement an organization-wide comprehensive strategy that extends and expands existing and new programs
  • Develop a culture that is culturally sensitive and understands the impact of social determinants
  • Hear how to launch or further initiatives and work with non-profit provider partners
  • Discover results to date that decrease overall patient costs and improve outcomes through the use of non-medical services
Jo Ellen McNamara
Jo Ellen McNamara
National Housing + Health Growth Lead
UnitedHealthcare Community & State

Moderator:

Tina Reed
Tina Reed
Executive Editor
FierceHealthcare

Additional Panelists TBA

  • Explore machine-to-human and human-to-human relationships
  • Discuss governance issues and managing clinician or patient response to AI tools
Chris Franciskovich
Chris Franciskovich
Director, Advanced Analytics
OSF Healthcare System

Jason Woo
Capt. Jason Woo, MD
Senior Consultant
Arbinger Institute

Additional Panelists TBA

Moderator:

Ferris W. Taylor
Ferris W. Taylor
Executive Director
HealthCare Executive Group (HCEG)

  • Discuss employer efforts to promote mental health and well-being in the workplace
    • How should employers remove stigma around addressing mental/behavioral health?
  • Understand the importance of leadership involvement to strengthen mental health initiatives
  • Adopt a comprehensive approach to effectively integrate mental health within the overall well-being strategy
Rani Aravamudhan
Rani Aravamudhan
Senior Clinical Consultant
HDMS

Heather Farley
Heather Farley, MD
Chief Wellness Officer
Christiana Care Health System

Julie Goldstein Grumet
Julie Goldstein Grumet, PhD
Director
Zero Suicide Institute

Additional Panelists TBA

Moderator TBA

  • Identify the needs of the employee/beneficiary population
  • Shift the emphasis from low-cost care to high-value care by focusing on quality metrics for financial and clinical outcomes
    • Help employees access second-opinion services and other tools to successfully navigate for high-quality care
    • Incorporate steerage into plan design (HSA contributions, copays, etc.)
  • Add convenient care options for lower-cost, 24/7 care access
    • Telehealth, retail health, urgent care, onsite/near-site clinics
  • Take a holistic approach to care by adding non-clinical services for health and well-being
Lauren Ankeles
Lauren Ankeles
Vice President and General Manager
Virtudent

Peter Hayes
Peter Hayes
President and Chief Executive Officer
Healthcare Purchaser Alliance of Maine

Jack London
Jack London
President and Chief Executive Officer
Patient PAL

Moderator:

Leah Binder
Leah Binder
President and Chief Executive Officer
The Leapfrog Group

  • Discuss C-Suite conversational strategies: How can benefits advisers efficiently engage and close the CEO and/or CFO
  • Determine how to right-size the solutions: Identify the most appropriate cost-containment tactics for the client
  • Get results: Develop an action plan to manage client relationships and drive cost savings
John Harris
John Harris
Chief Executive Officer and Co-Founder
CU Benefits Alliance

Daniel LaBroad
Daniel LaBroad
Chief Executive Officer
Ovation Health & Life Services

Dawn Sheue
President
Summit Insurance Services

Moderator:

Nelson Griswold
Nelson Griswold
Director
NextGen Benefits Network

  • Understand the implications of ERISA and how to create the appropriate benefit plan to incorporate medical tourism
  • Identify potential legal differences between offering domestic and international services
  • Discuss HIPAA guidelines and strategies to adhere with regulations
  • Analyze tax considerations
    • Determine the difference between care and employee incentives
Andrew Silverio
Andrew Silverio, Esq.
Compliance & Oversight Counsel
The Phia Group

12:15 pm

Luncheon in the Exhibit Hall

1:35 PM - 2:20 PM - Concurrent Executive Tracks

  • Proactively connect members to required and recommended services
  • Maximize telehealth utilization for behavioral health and specialty care
  • Deploy condition management programs to improve outcomes and reduce readmissions
  • Develop a voice technology strategy to expand member engagement modalities
  • Explore the appropriate level of partnership with third-party solution providers
James Colbert
James Colbert, MD
Senior Medical Director, Delivery System Innovation and Analytics
Blue Cross Blue Shield of Massachusetts (BCBSMA)

Moderator TBA

  • Extend practice into the home with interdisciplinary teams of nurses, social and community health workers, and palliative care providers
  • Explore the benefits of connected technologies that continually monitor patient health status
  • Develop a value-based payment strategy to recoup investments: Leverage new Medicare Advantage supplemental benefits

Additional Panelists TBA

Moderator:

  • Identify the most overcrowded digital health market segments
  • Explore how to identify a “diamond in the rough” that other investors and innovators have missed
  • Understand the importance of regulatory compliance and clinical best practice
  • Hear from startups that have gone on to raise additional funding
    • What factor(s) drove their success?
    • What market opportunity or unmet need did they seize?
Laura Veroneau
Laura Veroneau
Senior Principal
Optum Ventures

Panelists TBA

  • Describe frontline workers’ employment conditions, job security, and socio-economic status as a social determinant of health
  • Recognize practices and policies that create more equitable opportunities for entry-level frontline workers
    • Understand the role managers and team leaders play in creating equitable talent development opportunities
  • Explore best practices to advance frontline workers’ skills
    • Discuss strategies to advance frontline staff in their careers
Kelly Aiken
Kelly Aiken
Vice President
National Fund for Workforce Solutions (National Fund)

Mary Jane Ryan
Mary Jane Ryan
Senior Director, Workforce Development and Economic Opportunity
Partners HealthCare System

  • Determine which populations to target using demographic, geographic, and claims data
  • Share case management and liaison programs that effectively personalize care and link members to community resources
  • Partner to close the loop on referrals and evaluate the impact of interventions on health outcomes, utilization, and spending
  • Modify existing strategies and experiment with new approaches that contribute to the evidence base
Catherine McCarron
Catherine McCarron, RN, BSN
Vice President, Clinical Programs
Health Partners Plans

Moderator:

Mary Caffrey
Mary Caffrey
Associate Editorial Director
The American Journal of Managed Care (AJMC)

  • Hear examples of patient- and clinician-facing digital initiatives that improve outcomes and experience
  • Determine what to do with actionable insights gleaned: How is information communicated in an effective manner that ensures its use?

Moderator:

William R. Boyles
William R. Boyles
Editor and Publisher
HealthPlanMarkets

  • Gain strategies to integrate behavioral health services into current wellness offerings and benefit plan design
  • Understand the role of EAPs to manage behavioral health conditions including SUDs
  • Consider alternative treatments to minimize opioid use
  • Leverage mobile apps to monitor and engage employees in addiction therapy
Smita Das
Smita Das, MD, PhD
Director of Psychiatry
Lyra Health

Kathleen Herath
Kathleen Herath
Associate Vice President, Wellbeing and Safety
Nationwide

  • Define reference-based pricing and explain the history of the model
  • Identify and describe common use cases and success stories
    • Joint replacement, MRIs, other elective procedures
  • Highlight efforts to implement statewide reference-based pricing in Montana and elsewhere
  • Note operational challenges to reference-based pricing implementation and scaling
    • Price transparency, employee/beneficiary education, benefit design
Janice Clusserath
Janice Clusserath
Vice President, Human Resources
McKinstry

Matthew Lund
Matthew Lund
President and Chief Executive Officer
Fortune Management Inc.

Kevin Reid
Kevin Reid
Director of Risk Management
Security Industry Specialists Inc.

  • Explore the evoluti0on of the C-Suite benefits conversation
  • It’s not always the cost: Understand what CEOs and CFOs really care about
  • Gain strategies to manage C-Suite relationships
    • Determine conversations to have and to avoid
Randy Hansen
Randy Hansen
President and Founder
PSG Washington

Marcy Heath
Marcy Heath
Founder and Chief Executive Officer
InoVentive Solutions

Michael Hill
Michael Hill
Account Executive
Coldbrook Insurance

Moderator:

Nelson Griswold
Nelson Griswold
Director
NextGen Benefits Network

  • Understand the TPA’s role in supporting and providing medical tourism options for employers/clients
  • Discuss potential areas of concern and liability when providing international alternatives
Amy Holcomb
Amy Holcomb
Chief Executive Officer
SkyMedicus Inc.

Mary Jones
Chief Executive Officer
Resorts Company Worldwide

2:25 PM - 3:10 PM - Concurrent Executive Tracks

  • Address member needs ranging from diet and exercise to social isolation and financial insecurity
  • Identify and engage community partners best suited to meet members where they are
  • Integrate behavioral health services across business lines
  • Create meaningful incentives to achieve sustained behavior chance
Jennifer Funaro
Jennifer Funaro
National Social Determinants of Health Strategist
Centene

Emmilyn Lawson
Emmilyn Lawson
Market President
AmeriHealth Caritas Delaware

Paul Sherman
Paul Sherman, MD
Chief Medical Officer
Community Health Plan of Washington

Moderator:

  • Gain insights into issues that rural health care providers face in access and care delivery
  • Identify and implement pragmatic approaches for near-term financial wins that enable struggling hospitals to remain open
  • Scale effective models and leverage technology to overcome isolation issues
Nancy W. Dickey
Nancy W. Dickey, MD
Executive Director, A&M Rural & Community Health Institute;
President Emeritus, Texas A&M Health Science Center

Janice Walters
Janice Walters
Chief Operating Officer Consultant, Rural Health Redesign Office
Pennsylvania Department of Health

Moderator:

Michael J. Consuelos
Michael J. Consuelos, MD
Chief Medical Officer
Andculture

  • Align your value proposition with the strategic needs of your target customers
    • Engage the right internal stakeholders to make a lasting impression
    • Define the KPIs that will measure clinical, financial, or operational success
    • Demonstrate and validate measurable outcomes
  • Define key next steps to expand scope and scale
  • Discuss failures and lessons learned
Julia Hu
Julia Hu
Co-founder and Chief Executive Officer
Lark

Andrew Le
Andrew Le, MD
Co-founder and Chief Executive Officer
Buoy Health

  • Learn about the impact of physician/clinician burnout on personal and professional life
  • Review evidence-based survey tools designed to assess burnout, well-being, workplace environment, culture, and stress
  • Discuss approaches to reduce administrative burden
    • Determine actionable strategies to improve clinician well-being, and reduce chaos in the workplace

Additional Panelists TBA

Moderator TBA

  • Discuss the need for innovative thinking in the SDoH space and increased collaborations with unlikely partners
  • Hear about the newest grand-scale initiatives and emerging partnerships that leverage disruptive technologies
  • Gain insights into efforts to advance interoperability and liberate data to create a connected health ecosystem

Additional Panelists TBA

Moderator:

  • Discuss how AI data should be used in outreach and practice
  • Explore the patient’s perspective on the use of AI

Panelists

Liz Stokes
Liz Stokes, JD, RN
Director, Center for Ethics and Human Rights
American Nurses Association (ANA)

Moderator

  • Understand the impact of the mental health crisis at work
    • Gain insight on the effects of mental health on physical health, health care costs and productivity
  • Discover a mental health monitoring and support platform that features a 20-minute digital, neuroscientific assessment
    • Offer brain and mind training exercises that enable self-care to support mental health
    • Determine strategies to measure mental health
    • Learn how this innovative technology reduces barriers to care while enabling companies with new workforce analytics
  • Hear directly from an employer on how they use a technology platform to mitigate risks around mental health and improve performance within their organization

Panelists

Louis Gagnon
Louis Gagnon
Chief Executive Officer
Total Brain

Kathleen Herath
Kathleen Herath
Associate Vice President, Wellbeing and Safety
Nationwide

  • Explore bundled payments, ACOs, and other value-based arrangements that appeal to employers
  • Engage with providers to build care delivery and reimbursement models that minimize clinical disruption
  • Develop relationships with appropriate health plan and TPA partners
  • Use performance data and other metrics to identify opportunities to expand direct contracting service offerings
David LaMarche
David LaMarche
Chief Administrative Officer
Eastside Health Network

  • Understand the key differences between a broker and an adviser
  • Learn tips and tricks to move from a transactional broker to a consultative adviser
  • Gain insight on tools and strategies for a consultant
  • Examine how the adviser role builds client trust
Bill Hughes
Bill Hughes
President
Benafix

Deke Lape
Deke Lape
Employee Benefits Consultant
D2E Health Plans

Robert Slayton
Founder
Slayton & Associates

John Woods
Partner
IEN Risk Management

Moderator:

Nelson Griswold
Nelson Griswold
Director
NextGen Benefits Network

  • Explore coverage for procedures including bariatric, fertility, cosmetic, etc. outside the US
  • Understand the FDA's stance on medical travel for prescription
  • Determine strategies to address challenges and complications while abroad or at home
  • Review patient case studies: Navigate the process of managing travel, surgery, and post-care
Amy Holcomb
Amy Holcomb
Chief Executive Officer
SkyMedicus Inc.

Mary Jones
Chief Executive Officer
Resorts Company Worldwide

3:15 pm

Refreshment Break in the Executive Network Lounge

Asif Dhar
Asif Dhar, MD
Principal, Chief Health Informatics Officer, Federal Health Solutions Leader
Deloitte

Neil Meltzer
Neil Meltzer
President and Chief Executive Officer
LifeBridge Health

Brian D. Pieninck
Brian D. Pieninck
President and Chief Executive Officer
CareFirst BlueCross BlueShield

Moderator

Pamela Greenberg
Pamela Greenberg
President and Chief Executive Officer
Association for Behavioral Health and Wellness (ABHW)

Imelda Dacones
Imelda Dacones, MD
President and Chief Executive Officer, Northwest Permanente, P.C. (NWP);
Chair, National Permanente Executive Committee, The Permanente Federation LLC

Leah Binder
Leah Binder
President and Chief Executive Officer
The Leapfrog Group

Steve Burrows
Steve Burrows
Star and Creator of HBO Documentary
Bleed Out

Susan E. Sheridan
Susan E. Sheridan
Director of Patient Engagement
Society to Improve Diagnosis in Medicine (SIDM)

Erol Veznedaroglu
Erol Veznedaroglu, MD
Professor and Director, Drexel Neurosciences Institute, Drexel University;
Chair, Global Neurosciences Institute

5:40 pm

Networking Reception in the Executive Networking Lounge



Live Chat Software